
State Farm® Insurance Agent Buster Nelson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeremiah Fishman
April 8, 2025
"I was searching for home and auto insurance and trying to bundle and save. I started researching and found State Farm to be a very reputable and good company. I called the office of Buster Brown and had the pleasure of speaking with Laniya! She was extremely courteous and very patient with me… I had a ton of questions. She answered all of them and I could tell she had a lot of expertise and knowledge. I ended up signing up for bundled home and auto with Laniya and could not be happier! #Laniyaforpresident"
"Thank you for sharing your experience with us. It's wonderful to hear that Laniya was able to assist you so effectively with your home and auto insurance needs. Her patience and expertise are truly valued, and we're glad she could help you find the right bundle. Your satisfaction is important to us, and we're delighted that you're happy with your decision. Your feedback is greatly appreciated!"
Shirley Robinson
April 8, 2025
"My experience with the agent of this company was very favorable. Laniah was very knowledgeable, personable and seemed to care about what we needed, and we were not just a sale for records."
"Thank you, Shirley, for sharing your positive experience. It's wonderful to hear that Laniah was able to provide knowledgeable and personable service, making you feel valued beyond just a transaction. Your feedback is greatly appreciated and will be shared with the team. We're glad to have met your needs and look forward to continuing to serve you."
Denise Mason
April 1, 2025
"I was searching for cheaper insurance for two vehicles. My current insurance company wanted to charge me an outrageous monthly amount. I’m 57 and have a clean driving record. My brother told me to call Mr. Nelson’s company. I spoke with Lanai. She was the most knowledgeable and pleasant person I have dealt with in a customer service capacity in a long time. Lanai was very patient and answered every question I had with confidence. That is something that I look for when doing business with any company. I’m thankful to have been directed to this establishment."
"Thank you for sharing your experience. It's wonderful to hear that Lanai was able to assist you so effectively and provide the service you were looking for. We always strive to offer knowledgeable and patient support to our customers, and it's great to know that this was reflected in your interaction. Your feedback is greatly appreciated, and we're glad you found the right insurance solution with us."
elaine johnson
March 13, 2025
"I met an amazing young lady yesterday at Buster Nelson State Farm Insurance Agency. Her name is Cecely, she handle my concerns as though they were her own and put me at ease. Before I left her office all my Insurance needs were met and a load was taken off my shoulders. Thank You so much my Beauty."
"Thank you for sharing your wonderful experience with Cecely at our agency. It's great to hear that she was able to address your concerns and make the process smooth and reassuring for you. We appreciate your kind words and are delighted to know that your insurance needs were met to your satisfaction. Your feedback is invaluable to us, and we look forward to continuing to serve you in the future."
jodie Brown
March 11, 2025
"Aniyah Minor SHE IS THE BEST!!!"
"Thank you, Jodie, for sharing your feedback! We're delighted to hear that Aniyah Minor provided you with such an excellent experience. Your satisfaction is our priority, and it's wonderful to know that Aniyah made such a positive impact. If you have any more thoughts or need assistance in the future, feel free to reach out. Your support means a lot to us!"
Eric Lewis
March 5, 2025
"I enjoyed my time with great service"
"Thank you, Eric, for sharing your positive experience with us. We're delighted to hear that you enjoyed the great service. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If there's anything else we can assist you with, feel free to reach out."
Rahmatullah Behzad
March 5, 2025
"Where nice place for insurance services."
"Thank you, Rahmatullah, for your wonderful review! We're delighted to hear that you found our insurance services to be a nice place. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If there's anything else we can assist you with, feel free to reach out."
David Richardson
March 4, 2025
"I want to give a shout out to Benita and to Buster for their help in securing me a great price on a home insurance policy. Thank you David I want to thank Laniya Minor and Buster Nelson For a great job on both Auto and home insurance David"
"We are so glad that Benita and Buster were able to provide you with the homeowners insurance that you need at a value you deserve and great customer care! Your kind words make our day! Thank you for the wonderful review, David! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Cindy Swain
March 3, 2025
"I left Progressive after 15 years to change to State Farm. I like the personal touch and better rates"
"Thank you, Cindy, for sharing your experience with us. It's wonderful to hear that you appreciate the personal touch and better rates we offer at Buster Nelson - State Farm Insurance. We're delighted to have you as part of our community and look forward to continuing to meet your insurance needs. Your feedback is greatly appreciated!"
Cybil Lambert
March 1, 2025
"Ms. Cecely Newett became my new insurance agent a few days ago let me say that with all my years of dealing with insurance agencies with the headaches that they give you… NOT THIS ONE!!! Is an understatement. I’m extremely satisfied she helped me learn my policy like it was my second nature!!! Thank you Ms. Newett for helping me aboard the State Farm crew! William Parr"
"Thank you for sharing your positive experience with Ms. Cecely Newett. It's wonderful to hear that she was able to make your transition to our agency smooth and informative. We're delighted that you're satisfied with your policy understanding and feel welcomed to the State Farm family. Your feedback is greatly appreciated and will be shared with Cecely and the team."
Towan Smith
February 28, 2025
"I like sate farm"
"Thank you, Towan, for your positive feedback and the perfect rating! It's great to hear that you like State Farm. We're committed to providing excellent service and are glad to know that you're satisfied. If there's anything more we can do for you, feel free to let us know."
Emmitt Parker
February 27, 2025
"Good service, good business and good people. Skylar, Laniya and Cecely are all wonderful and outstanding! Great customer service!"
"Thank you, Emmitt, for your fantastic review! It's wonderful to hear that you had such a positive experience with our team. Skylar, Laniya, and Cecely are indeed exceptional, and we're glad they could provide you with great customer service. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
MK Thick-fil-a
February 25, 2025
"I have been with Buster Nelson since I was a teenager. He and his employees go above and beyond. I have dealt with Skyler the most over the last couple of years and she has been amazing to deal with to say the least!!! They have have always made sure that my coverage was exactly to my needs and expectations, explaining the differences to me so I can make an informed decision. Their app is very easy to use , especially when I got a flat tire!! I was able. To notify state farm instantly and a tow truck was sent to my rescue. It was like pushing the easy button! Five gold stars is the most googke will let me give but if I could I would give them 100!!!!"
"Thank you for sharing your wonderful experience with Buster Nelson - State Farm Insurance Agent. It's fantastic to hear that you've been with us since your teenage years and that our team, especially Skyler, has consistently provided exceptional service. We're glad that our app made it easy for you to get assistance when you needed it most. Your kind words and five-star rating mean a lot to us, and we're grateful for your continued trust and support."
Larry Meyers
February 25, 2025
"It was an outstanding and proffesional experience 👏, as well as a family reunion, I hadn't seen Buster in years, and that alone made my Day, Skyler was outstanding, and she answered any and all questions I had, they are a great Insurance company to belong to, and I appreciate them 💯 %, Buster Nelson State Farm Forever"
"Thank you so much for your wonderful review, Larry. It's fantastic to hear that your experience with us was both professional and personally meaningful. We're delighted that Skyler was able to assist you with all your questions. It's always a pleasure to reconnect with valued customers like you. Your support and appreciation mean a lot to us, and we're grateful to have you as part of our State Farm family."
john thornton
February 21, 2025
"My experience with Laniya, State Farm was that she is an excellent Agent, very professional and very knowledgeable. I recommend State Farm and Laniya for all of your auto and home owners insurance needs."
"Thank you, John, for sharing your positive experience with Laniya. It's great to hear that her professionalism and knowledge made such a strong impression. Your recommendation means a lot, and we're glad to have met your insurance needs effectively."
Alvin Byrd
February 14, 2025
"Laniya Minor did an excellent job getting me auto coverage. The process took no time, and she was professional and attentive to all my questions and needs... Thank you Laniya..."
"Thank you for sharing your experience with us. It's wonderful to hear that Laniya provided you with such efficient and attentive service while helping you with your auto coverage. We truly appreciate your feedback and are glad to know that the process met your expectations. Your satisfaction is important to us, and we're here to assist you with any future needs."
Dee Carter-Pitts
January 31, 2025
"I have been a customer with State Farm for years and I have never been disappointed the customer service is top of the line and the coverage is also. I highly recommend them you will never be disappointed ."
"Thank you so much for your loyalty and kind words, Dee! We are thrilled to hear that you have been consistently satisfied with our customer service and coverage. We appreciate your recommendation and look forward to continuing to provide you with top-notch service."
Monica Smith
January 22, 2025
"I switched from progressive to State Farm. Laniyah saved me money and explained everything to me that was covered and made sure I knew exactly what I was getting answered all my questions and was very patient me thank you so much"
"Hi Monica, Thank you so much for your wonderful review! I'm thrilled to hear that Laniyah was able to help you save money and provide clear explanations about your coverage. It's great to know she answered all your questions with patience. We appreciate your trust in us and are always here to help! Best regards"
Shanita Jones
December 11, 2024
"So grateful that Laniyah Minor was our agent. She was courteous and professional from our initial inquiry online through the end of receiving confirmation of our home insurance policy. She also asked us about life insurance and helped direct us to the specific agent to guide us on that path too."
"Thank you so much, Shanita Jones! It's wonderful to hear that your experience was positive and that Laniyah provided courteous and professional service throughout the process. We're delighted that she could assist with both your home and life insurance needs. Your feedback is greatly appreciated!"
Arrundo Donnax
December 3, 2024
"Laniya Minor was a pleasure to work with. She is knowledgeable, courteous and professional. Thank you for outstanding best-in-class customer service."
"Thank you so much for your kind words, Arrundo! It's wonderful to hear that Laniya provided you with knowledgeable, courteous, and professional service. Your feedback means a lot to us, and we're delighted to have met your expectations!"
Chris Corbin
November 15, 2024
"Laniya was fantastic to work with and really took the time to talk through all of my coverage options. I was previously covered for a lesser amount than I should have been and she didn't try to upsell me, as much as she just explained the options. I ended up bundling home and auto when I wasn't even looking for auto based on the quality of customer service I received!"
"Thank you so much for sharing your experience, Chris! It's wonderful to hear that Laniya provided such excellent service and helped you understand your coverage options. We're delighted that you found value in bundling your home and auto insurance. Your satisfaction is our top priority, and we're here whenever you need us!"
zack fines
September 20, 2024
"Skylar was very polite & helpful! She answered any questions I had switching my auto insurance over and helped me find the best rate for me. She made the transition quick and easy!"
"Thank you for sharing your experience! It's fantastic to hear that Skylar was able to assist you so effectively. We're delighted that the transition to your new auto insurance was quick and easy. Your satisfaction is important to us!"
TheRealTommyRock
September 13, 2024
"I thought your company was competent, but canceling a policy 2 weeks in is just dirty! thanks for wasting my time."
"Thanks for the feedback! It's great to hear you had a positive experience. If there's anything specific we can improve on to make it a 5-star experience, we'd love to know! Your input helps us serve you better."
Tabatha Hicks
September 10, 2024
"Benita worked with me to get my home and auto switched over. She helped me by patiently answering all my questions and organizing a smooth transition."
"Thank you for sharing your experience, Tabatha! It's fantastic to hear that Benita was able to assist you with your home and auto insurance transition. We're delighted that she could answer all your questions and make the process smooth for you. Your satisfaction is our priority!"
leisasong
August 29, 2024
"Laniya was very helpful today. After Travelers increased my homeowners rate by $1600 year, she was able to find me a homeowners policy that was much less expensive. Thank you for your help today!!!"
"Thank you for sharing your experience! It's great to hear that Laniya was able to assist you in finding a more affordable homeowners policy. We're always here to help with your insurance needs!"